Ongoing Support
Your automations, looked after for the long run
Software doesn't stand still — tools update, needs shift, and new people join your team. Ongoing Support keeps your systems healthy, efficient, and improving long after launch, so you never have to think about it.
What's included
One simple plan that keeps everything we built running at its best.
Weekly flow monitoring
We check your automations every week, so issues get caught and fixed before they ever reach you.
Ongoing health updates
Minor tweaks and improvements that keep everything running smoothly — without touching the core design you signed off on.
Quarterly licensing reviews
Every quarter we review your software licenses to make sure you're paying the minimum for what you actually use.
Quarterly performance audits
We use process mining to pinpoint bottlenecks and find new opportunities to make your systems faster.
Change management
When Microsoft updates Power Platform or retires a connector, we handle the changes so your solution keeps running uninterrupted.
Monthly reporting
A clear monthly report showing how your system is performing and exactly what we've improved.
New user onboarding
Training for new team members after your initial session, so your system keeps delivering as your team grows.
One business day response
Guaranteed replies to any support inquiry within one business day. You're never left waiting.
Peace of mind, on a predictable plan
Everything above is covered under a single Ongoing Support subscription — no surprise invoices, no scrambling when something needs attention.